After-sales service

Darcima Est. has a well-trained service team ready for you, which makes use of the latest equipment. A faulty device is incorporated quickly, professionally and safely restored. In addition, we seek the costs of these interventions as low as possible.

We can also for some products have a maintenance contract.

 

Warranty:

The warranty on devices is 12 months. It includes the hours, the components and the displacement. The warranty applies only during normal use and does not cover accessories, batteries or other parts subject to wear. The warranty is granted only if repairs are carried out by Darcima Est.

 

How to contact our technical department for any repairs or maintenance to ask?

You have the following options:

* you ask a repair at your location.

* you bring your own device within the technical service in Riyadh.

* you send your device by parcel post to the technical service in Riyadh, ( no 90 Almorabaa Commercial Bldg-Alwashem st - Riyadh - KSA).

In any case, it is necessary to call ahead to Mob: 0507253651 / Tel: 01 4052233 for an appointment. Whatever you choose, we will do our best to work with you the best and quickest solution.

 

Kind Regards,
Ahmed Hasib
Service Manager